Frequently Asked Questions
Why am I not receiving club emails with links to the Courses and other information? In the past I received emails from the ILR but I am no longer receiving them. What must I do to start receiving them again?
The ILR uses a company to send out emails. This is Constant Contact, the same company used by SCOV. Near the bottom of every email there is a place/link you can click to Unsubscribe. Three things might have happened. (a) You might have accidentally hit the Unsubscribe link, or (b) If you forwarded the email to another person, they might have hit Unsubscribe. In the future, if you forward a Club email that was sent to you through Constant Contact, be sure to select that information and then hit delete on your keyboard so that the recipient can’t unsubscribe you. (3) The third possibility is that you have changed your email address and didn’t send the change to the Club’s Registrars. If you have not changed your email address, and you have checked your Spam or Trash folder for the emails and not found them, then you have probably unsubscribed. Don’t worry, you can resubscribe. To resubscribe follow these instructions: Use this link (copy and paste if necessary into a browser)
By selecting ILR Membership you will get all the Club generated emails. The second option, ILR only, no GNPR means that you don’t want to receive any of the emails written primarily by the Club’s co-founder and current Board Member, Gene Bammel. These are his short (Philosophical) reviews on some topic. Well over 95% of members are in the first list (ILR Membership). You can always update your “Profile” in Constant Contact to change your selection.
After filling in the email address and checking one of the two options, the “Sign Up” button/area should be clicked. Then this will appear (each person will see part of his/her/their own email address).
How can I participate in ILR Courses and Tours?
ILR Courses and Tours are open and available to members of the ILR. To join click HERE.
Now that I am a member of the ILR, how do I join a Zoom Course that I registered for?
Members of the ILR will receive an email with a Zoom link to the upcoming Course a few days before the program. If you think you did not receive the email, check your spam folder! Some email applications will classify the emails as spam, since they contain links.
Once you are registered for a course you will receive an email from the course presenter with the Zoom link for that specific course. If you have registered for several courses, you will receive an email from the other course presenters with a different Zoom link for each of those courses. These emails will be sent a few days before each class session. If you have not received the course email, please check your spam or junk folder. If you have changed your email address since registering or if you have multiple email addresses, the email with the Zoom link will be sent to the email address you provided when you registered.
How do I join an ILR presentation by Zoom?
You must first download the Zoom application on your device. Copy and paste the following URL into your browser: https://zoom.us/download. Click on Download. When you set up your Zoom account profile you should use your actual name so we can identify you when you join an ILR presentation. Using a nickname or device name may jeopardize your admittance to an ILR presentation, since we will not be able to identify you. You will need to do this for all devices that you intend to use to access a Zoom presentation. You can then join a Zoom program by simply clicking on the Zoom link you were sent for that particular program.
How can I change my Zoom screen name to my actual name?
For a brief one-minute tutorial on how to re-name yourself in Zoom on an iPad or iPhone (or other mobile device), see this one minute tutorial video:
On a desktop computer, before the class you can simply open your Zoom app, click on "Join a Meeting,” and rename your screen name to your actual name without actually joining a meeting.
If I move out of Sun City, can I remain a member and participate in ILR courses and Samplers?
Yes, your ILR membership is a one-time, life-time membership fee and you can continue to enjoy ILR programs after you leave Sun City.
Is it a household membership or do both people have to pay the $25 initiation fee?
The ILR membership is on a per-person basis and not as a household.
When are courses usually offered?
ILR courses are scheduled in the winter (January, February, March) and fall (October, September, November). When possible, we may schedule courses during the summer months as well.
How can I help/volunteer to assist the ILR continuing?
There are many volunteer opportunities with the Sun City ILR from conducting courses and Samplers to serving as Zoom hosts. We also welcome assistance in identifying and recruiting new course moderators from within and possibly beyond the Greater Tucson community as well. If you would like to explore ways in which you can serve our members and improve the ILR, you are welcome to email the ILR President, Mary Lee Fitzgerald (email@example.com)
Whom do I contact about the possibility of offering a course or Sampler?
If you would like to consider offering a multi-class course, please fill out and submit the Course Proposal form. If you are interested in offering a Sampler session, please email the Sampler Chairperson, Sally Evert (firstname.lastname@example.org).
Can a non-SCOV resident or non-member offer a course or Sampler?
Yes, we frequently offer courses conducted by non-residents and non-members and welcome their participation in providing programming for the ILR.
Can someone join if he/she doesn’t live in Sun City?
As long as you are an owner in Sun City Oro Valley, you may join the Sun City ILR.
Can I use my credit card to make a payment on the ILR website?
Yes, the website will take your credit card and process a payment to the ILR through the ILR's PayPal account. You do not need to have your own PayPal account.
If my spouse and I have only one e-mail account, can we both sign up for one or more courses offered by the ILR?
The website prefers a separate email account for each individual member, however, if you share an email address, each one of you can order one or more course registrations under the same e-mail. If you do so, it is important to make a notation in the comments section, indicating the name(s) of each individual who will be taking each course, and make sure that each individual is already an ILR member.
Is there a charge for Samplers?
Samplers are available free of charge to residents of SCOV. The schedule of Samplers will be available on the ILR website.
How can I determine if I am already a member of the ILR. I purchased a membership by registering on a paper form several years ago.
When our website was first set up several years ago, people who had purchased a membership by registering on a paper form were entered as members manually. However, their member accounts were not completed since every member account must have a password associated with their email. To set your password, click on My Account or Lost password. Enter your email, then click on reset password. You will receive an email with a link to a page where you can set/reset your password. Once this is done, write it down on a piece of paper for future reference. You can now login to your account and purchase courses online.
I can't sign up for courses online. How can I sign up for a course online?
See #17 answer to determine if your email was registered and you need to set a password for your account. If you are still having difficulty and are unable to resolve the issue, you have the option of paper registration, a copy of which is available on the website. Click on the printable forms link on the top of the page.
My spouse (husband, wife, friend) wants to take a course too. Can I register for them online with the same transaction by setting the quantity to 2 or more?
It is preferable that each participant sign up separately for ILR courses. That necessitates separate individual email addresses. If you do not have separate email addresses and ILR accounts, you may sign up for 2 or more courses on the same transaction, however, please indicate on the "Additional information" in the Checkout section, the names of each participant for each course purchased via that transaction.
How do I update my Zoom software to the latest version?
Here is a brief video tutorial explaining how to update to the latest version of Zoom. Copy and paste this URL into your browser:
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